FAQ

Frequently Asked Questions

Are you affiliated with The Villages?
No! We are just a couple of Villagers who started this app in 2013.

Villages GPS is not affiliated with, related to, or originates from in any way to The Developer / The Villages, Inc. / Holding Company of The Villages, Inc.

How much is the application?
The cost is $8.99 per year. All future updates, enhancements, and improvements are included in this price.

Existing Owner before November 13th, 2023, for iPhone / iPads and Nov 2, 2023, for Android users.

If you were an existing owner before November 13th, 2023, for iPhone / iPads and Nov 2, 2023, for Android users.

Please note: You will not be billed annually unless you change your original phone type or opt for the ad-free subscription. You can continue enjoying the app without any additional charges unless you decide to change your phone type.

For instance, if you switch from an iPhone to an iPhone or Android to an Android device, your subscription will remain active.

However, if you move from an iPhone to an Android or vice versa, you must purchase a new subscription, as the app’s data cannot be transferred between different operating systems. (We had to make two completely separate apps.)

Existing Owner before November 13th, 2023, for iPhone / iPads and Nov 2, 2023, for Android users.
[b][u]If you were an existing owner before November 13th, 2023, for iPhone / iPads and Nov 2, 2023, for Android users.[/u][/b] [u]Please note:[/u] You will not be billed annually unless you change your original phone type or opt for the ad-free subscription. You can continue enjoying the app without any additional charges unless you decide to change your phone type.

For instance, if you switch from an iPhone to an iPhone or Android to an Android device, your subscription will remain active.

However, if you move from an iPhone to an Android or vice versa, you must purchase a new subscription, as the app’s data cannot be transferred between different operating systems. (We had to make two completely separate apps.)

Is there a tutorial on what everything does?
Yes! All the way down on the Home page, there is a Tutorials tile. Click on that to see what everything does. You can zoom in on each slide to get a better close-up view.
Will I be able to save places or addresses as my favorite locations?
Yes! For addresses like your house, go to the Search icon on the top left or bottom right.

Click in that space bar and type in your complete address.

Once it finds it, click on it and then click the heart to save it in your Favorites so you don’t have to search for it again.

For any Place, like a square, rec center, etc. Click on that category and then. Click the heart to save it in your Favorites.

Now, you can click on Favorites at the bottom, and it will always be there.

Point to Point Feature
Point to Point is just a bonus feature we added, only meant to “Show” directions from two places that you’re “NOT” currently at.

Point to Point feature is a great way to see directions from two places you’re not currently at. It’s especially useful for planning your golf cart or automobile trips. Just click on the Start button, and you’ll be able to choose by Golf Cart or Automobile to see the estimated time and distance it takes to get from your starting point to your destination.​

How to Transfer the App?
There are a couple of factors that influence the transfer of the app.

If you are using the same type of phone…iPhone to iPhone or Android to Android… It will transfer.

If not, they will not transfer because they are two totally different operating systems.

How do I transfer my App from my old iPhone to my new iPhone?

There are a few ways to transfer apps from your old iPhone to your new iPhone:

1. iCloud Backup and Restore

  • Back up your old iPhone: Go to Settings > [Your Name] > iCloud > iCloud Backup and tap Back Up Now.Make sure you’re connected to Wi-Fi.
  • Set up your new iPhone: Turn on your new iPhone and follow the onscreen instructions. When you reach the Apps & Data screen, choose Restore from iCloud Backup.
  • Sign in to iCloud: Use the same Apple ID that you used to back up your old iPhone.
  • Choose a backup: Select the most recent backup from your old iPhone.
  • Wait for the restore to complete: Your apps, data, and settings will be transferred to your new iPhone.

2. Direct Transfer (Quick Start)

  • Place the iPhones near each other: Turn on your new iPhone and place it near your old iPhone.
  • Follow the onscreen instructions: A Quick Start screen will appear on your old iPhone. Follow the instructions to transfer your data wirelessly.
  • Wait for the transfer to complete: This method transfers everything at once, including apps, data, and settings.

3. Using the App Store

  • Sign in with the same Apple ID: Make sure your new iPhone is signed in with the same Apple ID as your old iPhone.
  • Open the App Store: Go to the App Store app on your new iPhone.
  • Go to your Purchased apps: Tap your profile icon in the top right corner, then tap Purchased.
  • Download your apps: You’ll see a list of all the apps you’ve purchased with your Apple ID. Tap the cloud icon next to each app to download it to your new iPhone.

4. iTunes (for older iOS versions)

  • Back up your old iPhone to iTunes: Connect your old iPhone to your computer and open iTunes. Select your device and click Back Up Now.
  • Set up your new iPhone: Turn on your new iPhone and follow the onscreen instructions. When you reach the Apps & Data screen, choose Restore from Mac or PC.
  • Connect your new iPhone to your computer: Use a USB cable to connect your new iPhone to your computer.
  • Restore from the backup: Select the backup you created from your old iPhone and click Restore.

Important Notes:

  • Apple ID: Make sure you use the same Apple ID on both your old and new iPhones to ensure your apps transfer correctly.
  • iCloud Storage: You may need sufficient iCloud storage space to back up and restore your apps and data.
  • Wi-Fi: A stable Wi-Fi connection is recommended for iCloud backup and restore or direct transfer.

If you have any issues, email us at villagesgps@gmail.com

How do I transfer my App from my old Android to my new Android?

You have a few good options for transferring apps from your old Android to your new one. Here’s a breakdown of the most common methods:

1. Using Google Drive Backup and Restore

  • Back up your old phone: Go to Settings > System > Backup. Make sure “Back up to Google Drive” is turned on and that you’ve selected the correct Google account. You can initiate a backup right away by tapping “Back up now.”
  • Set up your new phone: When you power on your new phone, you’ll be guided through the setup process. Choose the option to restore from a Google Drive backup.
  • Select the backup: Choose the most recent backup from your old phone.
  • Choose what to restore: You can select which data you want to restore, including apps, app data, contacts, call history, and device settings.

2. Direct Transfer with a Cable

  • Prepare your phones: Turn on your new phone and place it near your old phone.
  • Follow the onscreen prompts: Your new phone should guide you through the process. You’ll likely need a USB cable and possibly an adapter depending on your phone models.
  • Select what to transfer: You’ll be able to choose which data to transfer, including your apps.

3. Using Nearby Share

  • Enable Nearby Share: Make sure Nearby Share is turned on in the Quick Settings menu of both phones.
  • Select apps to share: On your old phone, go to Settings > Apps and select the apps you want to transfer. Look for a “Share” option (the exact location might vary depending on your Android version).
  • Send to your new phone: Choose your new phone from the list of nearby devices.
  • Accept on your new phone: Accept the transfer on your new phone. You might need to confirm app installations.

Important Notes:

  • Google Account: Using the same Google account on both phones is crucial for a smooth transfer, especially for app data and settings.
  • App Availability: Ensure the apps you want to transfer are compatible with your new phone’s Android version.
  • Data Charges: If you’re using a mobile network for transfer, be mindful of potential data charges. Wi-Fi is recommended for larger transfers.
  • Manufacturer Tools: Some phone manufacturers (like Samsung) have their own dedicated apps for transferring data between devices. Check if your phone brand offers such a tool.

If you have any issues, email us at villagesgps@gmail.com

No Sound / I can't hear the audio directions.
Your phone has two different volume settings.

  • Make sure the Mute button on your phone is off on the left-hand side of the phone. Click it towards you.
  • Turn up your Volume as high as possible before opening the app.
  • Start a route from your home or wherever you are.
  • After you click “Start” and it shows the route, turn up your volume again.
Does your app have all the Golf Cart Paths South in the newer areas?
We have almost every single street and path up to date. As you may know, “The Developer” is constantly building south, and they build fast! We sure do keep up the best we can.
Can't find the answer to what your searching for?
Please email us at villagesgps@gmail.com

Have more questions?

Click on Contact Us and send us your questions. We would be happy to assist.